Cisco Training Courses

Please select a Cisco training course for full course details: Cisco 79 Series Handset & Voicemail End User
  • Log-on using Extension Mobility (if required)
  • Customising your Handset
  • Making and Receiving Calls
  • Utilising Call History
  • Accessing the Corporate Directory
  • Transfer, Hold and Conference Calls
  • Call Pick Up
  • Call Forwarding
  • Accessing Voicemail
  • Personalising Voicemail
  • Retrieve, Save and Delete Voicemail
Cisco 79 Series/IP Communicator End User
  • Log on using extension mobility (if used)
  • Customising your Handset
  • Making and Receiving calls
  • Accessing the Corporate Directory
  • Utilising Call History
  • Transfer, Hold and Conference Calls
  • Call Waiting, Join and Direct Transfer
  • Call Pick Up
  • Call Forward
  • Accessing Voicemail and the Tutorial
  • Personalising Voicemail
  • Retrieve, Save and Delete Voicemail
  • Handling Voicemail Messages
Cisco 79 Series/IP Communicator End User, including Web Portal
  • Log on using extension mobility (if used)
  • Customising your Handset
  • Making and Receiving calls
  • Accessing the Corporate Directory
  • Utilising Call History
  • Transfer, Hold and Conference Calls
  • Call Waiting, Join and Direct Transfer
  • Call Pick Up
  • Call Forward
  • Accessing Voicemail and the Tutorial
  • Personalising Voicemail
  • Retrieve, Save and Delete Voicemail
  • Handling Voicemail Messages
  • User Settings
  • Altering your PIN
Cisco Jabber
  • Logging on to Jabber
  • Customising your Settings
  • Presence/Customisable Status
  • Creating/Editing Contact Groups
  • Chat/Group Chat
  • Making and Receiving calls
  • Transfer, Hold and Conference Calls
  • Call Waiting
  • Call Forward
  • Calls Window
  • Accessing Voicemail and the Tutorial
  • Personalising Voicemail
  • Retrieve, Save and Delete Voicemail
  • Handling Voicemail Messages
  • Calendar
Cisco Attendant Console
  • Logging On to Attendant Console
  • Call Queues
  • Making and Receiving Calls
  • Call Hold with/without Notes
  • Blind Transfer/Consult Transfer
  • Toggle
  • Transfer to Directory Contact
  • Call Parking
  • Conference Calls
  • Reverted Call Control
  • Contact Properties
  • Creating/Editing Speed Dials
  • Sending Email
Cisco Training

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