About Us

FLL Consultancy Ltd has been providing Training services to our customers since 2004.

In this increasingly global marketplace, the importance of telephony training should not be under-estimated. We pride ourselves on running practical, hands-on courses that will ensure your employees have a full understanding of the business benefits of your system as well as being able to operate them effectively.

We are more than happy to create a bespoke programme to ensure that you achieve the level of competency you require and to incorporate any site specific information that is important to your company.

Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. The company prides itself on making all aspects of Telecom Training Simple, hence the brand:

“Simply Telecom Training”

We would welcome the opportunity to earn your trust and deliver you the best Training in the industry.

Meet the team

Photo of Nick Lewis

Nick Lewis

Managing Director
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Fiona Lewis


Fiona Lewis began her career within the Telcomms Industry as a Customer Trainer for Kingston Communications PLC in 1991. She gained valuable experience on various telephone systems including Siemens, Avaya, Nortel and Inter-Tel. Providing clear and concise training to customers at all levels around the country.

In 2004, Fiona decided to set up her own training company, expanding the team and the product portfolio. Simply Telecom Training now offer training courses for the Mitel and Cisco portfolio of products. Simply Telecom Training has worked closely with many diverse businesses including Rothschild, British Council, The Insolvency Service and Molson Coors.

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Chris Swain

Senior Administrator

Chris has been the senior administrator for Simply Telecom Training since 2012. Chris has an extensive history of accounting and book-keeping and can assist with any invoicing, quotation or purchase order requirements.

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Karen Hearn

Training Co-ordinator

Karen joined the Simply Telecom Training team in 2015. Karen has responsibility for co-ordinating your training requirements, organising the format of the training day and ensuring you have the correct course syllabuses and training documentation.

Call us today for a FREE initial consultation!

Contact Us